Terms of Service
Effective Date: March 12, 2026 | Last Updated: March 12, 2026
These Terms of Service ("Terms") govern your use of this website ("Site") and the donation services available through it. This Site is operated by The Cat Lounge ("Organization," "we," "us," or "our"), a 501(c)(3) nonprofit organization. This Site is built on the Bloom platform (bloomgiving.org), a fundraising technology service operated by Bloom One LLC, a Delaware limited liability company ("Bloom"), which provides website hosting, donation processing, and donor management tools.
By accessing this Site or making a donation, you agree to be bound by these Terms. If you do not agree, please do not use this Site or make any donations.
1. About This Site
This Site is operated by The Cat Lounge using the Bloom platform. Bloom provides the technology infrastructure, including website hosting, donation processing, and donor management tools. The Cat Lounge is solely responsible for the content published on this Site and for the use of donated funds.
2. Donation Terms
Payment Processing
All donations are processed through the Bloom platform using Braintree (a PayPal service) as the payment processor. Bloom collects the funds and disburses to The Cat Lounge.
Processing Fees
Donation processing incurs a fee of 2.9% + $0.30 per transaction. You may be given the option to cover this fee so The Cat Lounge receives 100% of your intended donation. If you choose to cover the fee, it is added to your total charge (e.g., a $100 donation becomes approximately $103.20). If you do not cover the fee, it is deducted from our share (e.g., on a $100 donation, The Cat Lounge receives approximately $96.80).
Platform Tips
You may be given the option to add a voluntary tip to Bloom to support the platform. Platform tips are separate from your donation to The Cat Lounge, retained by Bloom One LLC, and are not tax-deductible as a charitable contribution.
Finality of Donations
All donations are final. Refunds are generally not available except as required by law, at our discretion, or in cases of verified fraud. If you believe a donation was made in error, please contact us at our Contact page within 60 days of the transaction.
Tax Deductibility
The Cat Lounge is a registered 501(c)(3) nonprofit. Your donation may be tax-deductible to the extent permitted by law. A tax receipt will be sent to the email address you provide. If you choose to cover processing fees so that The Cat Lounge receives your full intended donation amount, the total amount charged may be treated as part of your charitable contribution, subject to applicable tax laws. Optional platform tips paid to Bloom One LLC are not charitable contributions and are not tax-deductible. Please consult your tax advisor.
3. Recurring Donations
If you make a recurring donation, you authorize Bloom to charge your payment method on a recurring basis for the amount you specify. You may cancel at any time by contacting us at our Contact page. Cancellation takes effect before the next billing date. Donations already processed are not refundable.
4. Payment Methods
This Site accepts: Credit/Debit Cards (Visa, Mastercard, Amex, Discover), PayPal, Venmo, ACH Bank Transfer, Apple Pay, and Google Pay (availability may vary). All payment methods are processed securely. Your sensitive payment information is never stored on our servers or Bloom's servers.
5. User Conduct
You agree not to: make fraudulent donations or use stolen payment methods; attempt to circumvent security measures; use automated tools to submit donations; interfere with the Site's operation; impersonate another person; or use the Site for any unlawful purpose. We and Bloom reserve the right to refuse or reverse any transaction reasonably believed to be fraudulent or unauthorized.
6. Intellectual Property
The content on this Site (text, images, stories, logos) is owned by or licensed to The Cat Lounge. The Bloom platform (software, design, technology) is the property of Bloom One LLC. You may not reproduce or create derivative works from this content without permission.
7. Disclaimer of Warranties
THIS SITE AND THE DONATION SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. Neither The Cat Lounge nor Bloom warrants that the Site will be uninterrupted, error-free, or secure.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER The Cat Lounge NOR BLOOM ONE LLC SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. BLOOM'S TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL PROCESSING FEES AND PLATFORM TIPS YOU HAVE PAID IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. The Cat Lounge IS SOLELY RESPONSIBLE FOR THE USE OF DONATED FUNDS.
9. Indemnification
You agree to indemnify and hold harmless The Cat Lounge, Bloom One LLC, and their respective officers, directors, employees, and agents from any claims arising from your use of this Site, your violation of these Terms, or any fraudulent transaction you initiate.
10. Governing Law & Disputes
These Terms are governed by the laws of the State of Delaware. If you have a dispute, please contact us at our Contact page first. Any unresolved disputes shall be subject to the exclusive jurisdiction of the courts in Delaware. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS AND NOT AS PART OF A CLASS ACTION.
11. Changes to These Terms
We may modify these Terms at any time. Material changes will be posted on this Site with an updated "Last Updated" date and take effect 30 days after posting. Continued use constitutes acceptance.
12. Contact Us
If you have questions about these Terms, please contact us at our Contact page.
Technology Platform: This website is powered by Bloom, a fundraising platform for 501(c)(3) nonprofits, operated by Bloom One LLC. For questions about the Bloom platform itself, contact support@bloomgiving.org.